Cancellation policy
Cancellation Policy — VREN
Some items in our store may be offered as a subscription, pre-order, or try-before-you-buy purchase. This Cancellation Policy explains how you can change or cancel these types of purchases.
Subscriptions
When you purchase a subscription, you will receive repeat deliveries. These are based on the subscription length and the frequency you select.
Your payment details will be stored securely, and you will be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may automatically renew at the end of their term. If you do not wish to renew a subscription, you can cancel it.
If you would like to cancel or modify your subscription, you can do so at any time. Your order confirmation emails contain links to your order. From there, you can manage your subscription.
Please see our Return & Refund Policy for more information about returns and refunds.
Pre-Orders
When you purchase a pre-order, you are purchasing a product that is out of stock or will soon be available, but is not yet in inventory. We may charge no payment, or charge a partial deposit at checkout, store your payment method, and then charge the full or remaining payment on a future date.
You can cancel a partially paid pre-order that has not yet been prepared. If the order has already been prepared, you cannot cancel it, but you may request a full or partial refund. Please see our Return & Refund Policy for more information about returns and refunds.
Try Before You Buy
When you purchase a "try before you buy" item, we authorize your payment method before your order is prepared. You will have a set period of time to decide whether you want to keep the item. Once that period has passed, if you have not returned the item, we will charge your payment method the full amount.
Contact Us
If you have any questions about this Cancellation Policy, please contact us at:
Email: vren.supplements@gmail.com