Terms of service

Terms of Service — VREN

 Welcome to VREN. These Terms of Service ("Terms") govern your access to and use of VREN.com (the "Site"), including any content, functionality, and services offered on or through the Site, and any purchase or transaction made through it (collectively, the "Services"). By accessing or using the Services, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Services.

Please read these Terms carefully, along with our Privacy Policy and our Return & Refund Policy, both of which are incorporated into these Terms by reference.

1. Eligibility and Acceptance

  • You must be at least 18 years old, or the age of majority in your state or jurisdiction, to purchase products from VREN or to create an account on the Site.
  • By using the Services, you represent and warrant that you have the legal capacity to enter into a binding agreement and that you meet the age requirement above.
  • These Terms apply to all visitors, users, and customers of the Site, whether or not you have registered an account.

2. Important Health and Product Disclaimer

VREN products are dietary supplements. Please read the following carefully before purchasing or using any VREN product:

  • These statements have not been evaluated by the Food and Drug Administration (FDA). This product is not intended to diagnose, treat, cure, or prevent any disease.
  • VREN products are not intended to replace a varied, balanced diet or a healthy lifestyle, and are not a substitute for professional medical advice, diagnosis, or treatment.
  • You should consult your physician or another qualified healthcare provider before using any VREN product, especially if you are pregnant, nursing, taking medication, have a known medical condition, or are planning any medical procedure.
  • Discontinue use and consult a doctor if you experience any adverse reaction.
  • Keep all products out of reach of children.
  • Product labels, ingredient lists, and usage instructions are updated periodically; always refer to the label of the physical product you receive, as it supersedes any description on the Site.
  • Individual results from using VREN products may vary. Testimonials and reviews displayed on the Site reflect the experiences of individual customers and are not a guarantee that you will have similar results.

Nothing on the Site should be interpreted as medical advice. If you believe you are experiencing a medical emergency, contact emergency services or your healthcare provider immediately.

3. Accounts

  • You may need to create an account to place an order or manage a subscription. You agree to provide accurate, current, and complete information when creating your account and to keep it updated.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at [TU EMAIL DE SOPORTE AQUÍ] if you suspect unauthorized use of your account.
  • We reserve the right to suspend or terminate accounts that violate these Terms, provide false information, or are used for fraudulent or unlawful purposes.

4. Products, Pricing, and Availability

  • We make reasonable efforts to display product information, descriptions, and pricing accurately. However, we do not warrant that product descriptions, pricing, images, or other content on the Site are accurate, complete, current, or error-free.
  • We reserve the right to correct any pricing or typographical errors, and to change, discontinue, or limit the quantity of any product at any time without prior notice.
  • All prices are listed in U.S. dollars unless otherwise stated, and are subject to change without notice. Applicable sales tax will be added at checkout where required by law.
  • We reserve the right to refuse or cancel any order for any reason, including suspected fraud, unauthorized or illegal activity, errors in pricing or product information, or issues identified by our fraud detection systems. If your order is cancelled after payment has been processed, you will receive a full refund.

5. Subscriptions ("Subscribe & Save")

If you enroll in our Subscribe & Save program:

  • You authorize us to automatically charge your chosen payment method on a recurring basis, at the frequency you select, until you cancel.
  • You may pause, skip, modify, or cancel your subscription at any time through your account portal or by emailing [TU EMAIL DE SOPORTE AQUÍ], free of charge and without penalty, provided the change is made before the next billing date.
  • It is your responsibility to keep your payment method up to date to avoid interruptions to your subscription.
  • Subscription pricing, discounts, and shipment frequency may be updated from time to time; we will make reasonable efforts to notify you of any material changes in advance.

6. Orders, Shipping, and Cancellations

  • Order cancellation, shipping timelines, and delivery terms are governed by our shipping practices, as described at checkout and in your order confirmation.
  • You may cancel your order free of charge at any time before it enters preparation for shipment, as described in our Return & Refund Policy.
  • Risk of loss and title for products purchased from VREN pass to you upon our delivery to the shipping carrier, though we will assist in resolving shipping issues reported within the timeframes described in our Return & Refund Policy.

7. Returns and Refunds

All returns, refunds, exchanges, and related requests are governed by our Return & Refund Policy, available on the Site, which is incorporated into these Terms by reference. Please review that policy for full details on eligibility windows, non-returnable items, and the refund process.

8. Prohibited Uses

You agree not to use the Services to:

  • Violate any applicable local, state, national, or international law or regulation.
  • Resell VREN products without our prior written authorization.
  • Submit false, misleading, or fraudulent information, including false reviews or false claims for refunds.
  • Interfere with, disrupt, or attempt to gain unauthorized access to the Site, its servers, or any connected network.
  • Use any automated system (bot, scraper, or similar) to access the Site for any purpose without our express written permission.
  • Upload or transmit viruses, malicious code, or any material that is unlawful, defamatory, obscene, or infringes on the rights of others.
  • Use the Services in any way that could damage, disable, overburden, or impair the Site, or interfere with any other party's use of the Services.

We reserve the right to investigate and take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Services.

9. Reviews and User-Submitted Content

  • By submitting a review, comment, photo, or other content to the Site ("User Content"), you grant VREN a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, modify, publish, and display that User Content in connection with the Services and our marketing.
  • You represent that any User Content you submit is your own original work, is truthful and accurate, and does not violate the rights of any third party.
  • We reserve the right, but are not obligated, to remove, edit, or refuse to publish any User Content that we determine, in our sole discretion, violates these Terms, is misleading, contains medical claims, or is otherwise inappropriate.

10. Intellectual Property

All content on the Site, including text, graphics, logos, product names, images, and software, is the property of VREN or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any part of the Site without our prior written consent, except as necessary to place a personal, non-commercial order.

11. Third-Party Links and Services

The Site may contain links to third-party websites or services, including payment processors (such as Shopify Payments) and shipping carriers. We do not control and are not responsible for the content, policies, or practices of any third-party site or service. Your interactions with any third party linked through the Site are solely between you and that third party.

12. Disclaimer of Warranties

THE SERVICES AND ALL PRODUCTS SOLD THROUGH THE SITE ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, EXCEPT AS OTHERWISE REQUIRED BY APPLICABLE LAW. WE DO NOT WARRANT THAT THE PRODUCTS WILL MEET YOUR SPECIFIC HEALTH OR WELLNESS GOALS, OR THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, VREN AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES OR ANY PRODUCT PURCHASED THROUGH THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

14. Indemnification

You agree to indemnify, defend, and hold harmless VREN and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your misuse of the Services, your violation of these Terms, or your violation of any applicable law or the rights of a third party.

15. Governing Law and Dispute Resolution

  • These Terms shall be governed by and construed in accordance with the laws of the State of [ESTADO DE EE.UU. DONDE QUIERES QUE APLIQUE LA LEY, por ejemplo: Delaware, Florida, etc.], without regard to its conflict of law principles.
  • Before filing any claim against VREN, you agree to first contact us at [TU EMAIL DE SOPORTE AQUÍ] to attempt to resolve the dispute informally.
  • Any dispute arising out of or relating to these Terms or the Services that cannot be resolved informally shall be resolved in the state or federal courts located in [ESTADO/CIUDAD PARA JURISDICCIÓN], and you consent to the personal jurisdiction of such courts.

(Optional: if you prefer to require binding arbitration instead of court proceedings, this section can be replaced with an arbitration clause — this typically requires review by an attorney to ensure it is enforceable in your state.)

16. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices, products, or for legal or regulatory reasons. We will post the updated Terms on this page and revise the "Last updated" date above. Your continued use of the Services after any changes constitutes your acceptance of the revised Terms.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

18. Contact Us

If you have any questions about these Terms, please contact us at:

Email: vren.supplements@gmail.com

Disclaimer: These Terms of Service are provided as a general template for informational purposes and do not constitute legal advice. We strongly recommend having these Terms reviewed by an attorney familiar with FTC regulations, dietary supplement industry requirements (including FDA/DSHEA considerations), and the consumer protection laws of the states in which you operate, before publishing them on your live store.